Mini City Hall

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Mini City Hall reopened on Monday July 12th for limited in-person services on Monday, Wednesday, and Friday's 10 a.m. to 12 p.m. and 1 p.m. to 3 p.m. However, services are still available by telephone and email 10 a.m. to 6 p.m. Monday through Saturday. 

Crossroads Mini City Hall is a neighborhood service center extending city services and community connections to East Bellevue’s diverse population.  A fully equipped satellite office inside Crossroads Shopping Center, Mini City Hall specializes in personalized customer service, provided by a friendly staff, in 5 different languages.  We also offer phone interpretation through the Language Line (up to 240 languages).


  • Information & Referral
  • Connection to city & community services
  • Quick response to concerns
  • In-person, multi-lingual customer service
  • Community resource research & referral
  • City bill payment outlet (water/sewer)
  • Pet license sales & renewals outlet 
  • Parks and Recreation online registration (temporarily out of service)
  • Multi-language materials & publications
MCH Interpreters’ Schedule- (Telephone, or email)








廣東話 (Cantonese)

10-5 10-5 10-5 10-5 10-5  

普通话 (Mandarin)

10-5 10-5 10-5 10-5


हिन्दी (Hindi)   10-12 10-12 10-12 10-12  

Русский (Russian)

10-3 10-6



Af-Soomaali (Somali)






Español (Spanish)




Community Partnerships


Public Health Logo

Social Services

Health Insurance for children
Access to healthcare marketplace
Utility assistance programs (LIHEAP & PSE/Help)
Childcare resources
Basic Food Program (food stamps)
ORCA Lift card

SHIBA logo

Medicare (65+ years old)

• Health care needs assessment
• Health insurance plans - evaluation & comparison
• Medicare enrollment procedures
• 1-800 Medicare navigation on your behalf
• Referrals to other agencies & programs
• Fraud complaints & reporting

KCLS logo

Computer Tutor

• Job search & online application
• Email account set up
• Connection to friends & family through email or Facebook
• Tablet navigation & tips
• Free ebook download
• For absolute beginners & those wanting to improve their computer skills

ICHS logo

Healthcare (ACA)

• Apple Health Insurance (Medicaid)
• Information about the Affordable Care Act
• Access to healthcare marketplace,
• Medicaid renewal, browse and compare plans

CISC logo

Cultural Navigators

• Phone interpretation (100+ languages)
• Confidential, social services help for individuals & families
• Employment, ESL classes, applications
• Access to medical, legal & financial services
• Assistance with children’s school issues, housing, utility discount programs
• Business startup, recreational activities, childcare

ORCA logo

KC Metro Bus Passes

• Issue Adult and Youth ORCA Cards
• Issue Senior and Disabled Regional Reduced Fare Permits (RRFPs)
• Replace lost or damaged cards
• Add fare products and value to existing ORCA cards
• Provide guidance on how to best use an ORCA card

Community Resource Map
Visit our interactive resource map to view local and regional resources
Upcoming Events