Need Help Paying Your Utility Bill?
The City of Bellevue has several programs to help low-income persons living within the service area of Bellevue Utilities. Check below to see if you qualify for any. For more information, please call 425-452-5285 or email UtilityRelief@bellevuewa.gov.
Emergency Assistance Program
If you pay a Bellevue utility bill directly and are not eligible for the Utility Rate Discount Program, you may qualify for a 100 percent discount on a basic level of service (2023 benefit not to exceed $333 per bill) for up to two bills (four months) of utility service charges* if you are experiencing a one-time financial shock that interferes with your household’s ability to cover basic needs.
There are no age or disability requirements. Certain residency and income requirements must be met. This assistance is available to customer once every three years. Please call 425-452-5285 to request an application.
*Some charges, such as capital recovery charges, cannot be waived.
Utility Rate Relief
The City of Bellevue offers low–income seniors (62 and older) and low–income persons with permanent disabilities a discount on their basic utility costs for water, wastewater and drainage. Customers must meet specific residency and income guidelines.
Customers who are receiving home kidney dialysis treatments may qualify for a discount on the water and wastewater required to provide those medical treatments without an income requirement.
How to return applications:
If you need assistance to apply, you can ask for an in-person appointment by contacting our office at 425-452-5285 or firstname.lastname@example.org.
- Return your application by mail to: P.O. Box 90012, Bellevue, WA 98009-9012
- Submit your application electronically by emailing email@example.com and requesting access to a secure folder where you may upload your documents. Please do not email your application.
Utility Rate Discount
If you pay a Bellevue utility bill, you may qualify for a discount on your utility bills. This program is open Feb. 1, 2023 through Oct. 30, 2023.
- 2023 Utility Rate Discount Guidelines and Application
- Tranlated 2023 Utility Rate Discount Guideline and Application (for reference only)
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Utility Rate Rebate
If your utility costs have been paid through rent or another third party, you may qualify for a rebate check on utility costs. This program is open April 1, 2023 through Oct. 30, 2023.
Utility Tax Relief
This program provides utility occupation tax relief to low-income households within the Bellevue service area in the form of a rebate check from utility occupation taxes paid to the City which will be issued in December 2022. This program is open Oct. 1, 2023 through Nov. 15, 2023.