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City of Bellevue, WA Information Technology
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    Information Technology

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    Bellevue’s Information Technology Department (ITD) delivers innovative civic technology services to benefit Bellevue residents and internal staff.

    The City Council’s vision, City of Bellevue’s core values, and department needs across the city shape the strategic technology categories of:

    • Enhancing Digital Government
    • Supporting Business and Workforce Productivity
    • Embracing Technology Innovation

    The Bellevue Information Technology Department is excited about partnering, innovating and evolving to deliver high value, customer-focused solutions.

    Enhancing Digital Government

    With a population of more than 150,000, Bellevue is the fifth largest city in Washington. Our culturally rich environment is enhanced by the varying international influences of our diverse community and Bellevue is the high-tech, retail and services center of the Eastside. Partnering with internal and external stakeholders, ITD supports enhancements to digital government that reflect a one city, user-centered approach to engaging with the public, where it’s easy to find information and connect with city government.

    Supporting Business and Workforce Productivity

    ITD serves more than 1,400 employees in 14 departments at 35 different locations and supports the computing, application, networking, and phone infrastructure that helps employees use technology effectively.

    As technology continues to shape core business functions, ITD’s partnership with internal customers is critical to successful technology adoption. From information security to continued workforce mobility, workforce technology continues to evolve rapidly.

    Embracing Technology Innovation

    Becoming a smarter city means utilizing advances in data analytics, internet of things, autonomous vehicles and pervasive connectivity to improve services, optimize city operations and work to achieve the Council Vision embedded in the Smart Bellevue Plan.

    Technology advances in augmented reality, artificial intelligence, drones, robotics, and more provide opportunities to spur creativity and innovative approaches to meeting business needs, while maintaining effective, efficient and secure service delivery.

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    Open Data

    As a way to continue improving service to the community, Bellevue collects a variety of data to support key outcomes in the delivery of efficient, effective and continuously improving customer service. You can explore the Open Data portal to get permit information, traffic maps, public safety statistics, and more.

    Visit Open Data Portal
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    Smart City

    Bellevue is a smart city, with a clean, high-quality environment and excellent, reliable infrastructure that includes high-tech connectivity.

    Visit Smart City page
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    IT Strategic Plan

    The five-year Enterprise Technology Strategic Plan sets the vision for how Bellevue achieves its goals of leveraging technology to enhance quality of life, engage with stakeholders, and shape smarter, more proactive service delivery.

    Visit Strategic Plan PDF

    Contact

    450 110th Ave. NE
    P.O. Box 90012
    Telephone
    425-452-2886
    Email
    support@bellevuewa.gov

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    • 450 110th Avenue NE
    • Bellevue, WA 98004
    • Directions to City Hall
    • Monday-Friday 8 a.m.-4 p.m.

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    • Español (Spanish): 1-844-590-8948
    • 廣東話 (Cantonese): 1-844-537-0364
    • 普通话 (Mandarin): 1-844-590-8945
    • 한국어 (Korean): 1-833-923-3443 
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    • Русский (Russian): 1-844-590-8947
    • Tiếng Việt (Vietnamese): 1-833-923-2380 

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